FAQ's

1.What is a DMC and what does The Traveller DMC do?

A Destination Management Company (DMC) is a local expert that handles all on-the-ground logistics for groups travelling into a destination. The Traveller DMC is Singapore's award-winning DMC, established in 2005, specialising in MICE conferences, incentive travel programmes, corporate events, gala dinners, and luxury FIT travel across Singapore, Malaysia, and Indonesia.

2.Where is The Traveller DMC located and what areas do you cover?

The Traveller DMC is headquartered at 140 Paya Lebar Road, #07-11 AZ Building, Singapore 409015. We operate across Singapore, Malaysia, and Indonesia, serving corporate clients and tour operators from 45+ source markets worldwide including Australia, New Zealand, the UK, Europe, the United States, Latin America, the Middle East, India, and across Southeast Asia.

3.What size groups can The Traveller DMC handle?

The Traveller DMC handles programmes ranging from intimate luxury FIT journeys of 2 to 10 travellers to large-scale corporate incentive events and conferences of up to 3,000 participants. Our 50+ professional team has the capacity and experience to scale resources for any group size.

4.Is The Traveller DMC licensed and accredited?

Yes. The Traveller DMC is licensed by the Singapore Tourism Board (Travel Agent Licence TA 01422). We are an active member of the United States Tour Operators Association (USTOA), the Singapore Association of Convention and Exhibition Organisers and Suppliers (SACEOS), and the National Association of Travel Agents Singapore (NATAS). We are also GSTC Aligned and Control Union Certified for sustainable tourism practices.

5.What awards has The Traveller DMC won?

The Traveller DMC has won the World Travel Awards as Singapore's Leading Destination Management Company in 2020. We received the Singapore Tatler Best Inbound Travel Award for 12 consecutive years from 2007 to 2019. We were named in the M&C Asia DMC Power List in 2024 and serve as an official provider under the Singapore Tourism Board's SingapoRewards programme.

6.How much does it cost to engage The Traveller DMC?

Pricing depends entirely on programme scope, group size, duration, and chosen inclusions. Singapore DMC programmes typically range from SGD 300 to SGD 1,500 per person per day for incentive programmes, depending on hotel category, venue selection, and experience inclusions. For an accurate quote, please contact us with your group size, dates, and programme requirements at mkt@thetraveller.sg.

7.How far in advance should I engage a DMC for a Singapore programme?

For large MICE conferences and incentive programmes of 100+ participants, we recommend engaging a DMC 6 to 12 months in advance. Major Singapore venues such as Marina Bay Sands, Sands Expo, and Resorts World Sentosa book out 6 to 12 months ahead for large events. For smaller groups under 50 participants, 3 to 4 months lead time is typically sufficient. For luxury FIT travel, we can accommodate bookings with shorter lead times depending on hotel and experience availability.

8.Does The Traveller DMC handle corporate events beyond traditional DMC services?

Yes. In addition to traditional DMC ground handling, The Traveller DMC operates a full corporate event management division. We design and deliver gala dinners, product launches, brand activations, corporate meetings, AGMs, and team building events for both visiting international groups and Singapore-based corporates.

9.What makes The Traveller DMC different from other Singapore DMCs?

The Traveller DMC combines 20+ years of operational track record with a hyperlocal approach to Singapore experiences, partnerships with Singapore's leading luxury hotels including Raffles, Mandarin Oriental, and Shangri-La, and access to Michelin- starred dining venues including Candlenut, Odette, and Burnt Ends. We are one of the fewCommentHighlight Singapore DMCs accredited by both USTOA and the Singapore Tourism Board's SingapoRewards programme.

10.How do I get a quote or consultation?

Contact The Traveller DMC at mkt@thetraveller.sg or call +65-6225-2777. Please provide your group size, programme dates, programme type (MICE, incentive, FIT, corporate event), and any specific requirements. Our team typically responds within one business day with an initial consultation and preliminary proposal.